"Bachelor's degree preferred (SOF experience will qualify as equivalent).
1. That should be the standard!
2. If you don't know what SOF is, your experience doesn't qualify.
Job Title: Account Manager
Reports to: VP, Client Services
Location: Stamford, CT
Job Summary: Executes projects independently with the support and direction of VP, including but not limited to timeline development and management, financial reporting and management, client contact report development, client meeting agendas and action item report development, interaction and coordination with other departments (including creative, traffic, scientific services, editorial, and meeting planning), on-site program management, materials development, concept planning, and external vendors
Develops relationships with clients at appropriate levels under the direction of VP
Leads assigned projects independently
Manages client needs relating to each project, interacts with other agencies and healthcare professionals should the client need, including but not limited to, recruitment and logistics for key meetings
Builds and maintains relationships with key opinion leaders (KOL) based on project parameters
As needed, participates in all business planning sessions; researches, compiles, and computes various data; prepares reports and summaries, selecting relevant data from a variety of sources proactively
Takes a leadership role in project financials, including development and management of financial trackers, preparation and participation in regular finance meetings, supporting and overseeing project billing with appropriate support and supervision, proactively identifying and proposing solutions for financial issues on client projects. Participates in monthly forecasting exercises
Takes a leadership role on developing and managing interdepartmental relationships; establishes strong relationships, successfully executes projects with this interdepartmental group, manages conflict appropriately, and proposes solutions to issues as they arise
Proactively develops and prepares spreadsheets and presentations as needed, using Word, Excel, and PowerPoint; composes and edits correspondence and documentation
Uses advanced prioritization and judgment skills ensuring proper execution of communications and tasks. Proactively and consistently coordinates communications effectively between account team and other agency departments.
Has excellent communication skills in all areas – written, verbal, and listening
Education: Bachelor’s degree preferred (SOF experience will qualify as equivalent)
Experience and Skills:
3+ years’ experience in program management
Some healthcare-focused experience preferred, but not required
Strong interpersonal skills verbal and written communication skills
Able to work independently, but also amenable to specific direction and guidance
Comfortable leading client calls
Must be attentive to details and adept at multi-tasking
Working experience in Microsoft Word, Excel, PowerPoint
Willingness and ability to travel for programs if requested; 10% travel likely